6 free training sessions a year (4.5 hours of Professional Development)
Pay with purchase order or credit card
Frequently asked questions
Have other questions? Get in touch with our team here.
Will you be adding more membership features in the future?
Yes, we are continuously adding new trainings, resources, and features to our membership so you can be assured you'll most out of your membership.
What does "Director's Discussion Forum" mean?
It means access to our growing Facebook community of child care leaders who talk, eat and sleep thinking about running their child cares. It's truly an amazing resource.
How does support work?
All support will be done through our chat feature or on our support page. Simply visit our support page to get started.
Can I pay with a check or purchase order?
Members on Pro or Center plans must pay with credit or debit card. Members on our Corporate/Agency plan may pay with credit card, check, or purchase order. Reach out to firstname.lastname@example.org to set up a purchase order or to pay with a check.
Can I get an invoice?
Yes, you'll be emailed an invoice every time your subscription is renewed.
Is payment secure?
We use Stripe to handle all our payments and Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security on every transaction.
Can I cancel my subscription?
Yes, you can easily cancel your subscription from your profile page with a click of a button.
What is your refund policy?
We’re fully committed to building a membership that you love. If for whatever reason you’re unsatisfied with your CQEL membership, please email us at email@example.com within 30 days to receive a full refund.